This Refund Policy explains how cancellations and refunds work for Image2Vector. Payments are securely processed by our Merchant of Record, Paddle.com, who handle billing, tax, and refunds on our behalf.
If you are not satisfied with Image2Vector Pro, you can request a full refund within 14 days of your purchase or first payment. We offer this on all plans:
You can cancel a subscription at any time. After cancelling, your Pro access continues until the end of the current billing period, and you will not be charged again. Subscription fees already paid for the current period are non-refundable after the 14-day window, except where required by law.
Subscriptions renew automatically until cancelled. We recommend cancelling before your renewal date if you do not wish to be charged for the next period. Renewal charges fall outside the 14-day initial guarantee.
To request a refund or cancellation, email us at support@image2vector.app with the email address used at checkout. You can also manage or cancel your purchase directly through the Paddle receipt link sent to your email. Approved refunds are returned to your original payment method, typically within 5–10 business days.
Questions about billing or this policy? Reach us at support@image2vector.app.