Privacy Policy

Last updated: July 2026

At Image2Vector, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our image conversion service.

1. Information We Collect

a) Information You Provide

• Email Address: When you sign up for Pro or use magic link authentication
• Payment Information: Processed securely through Paddle (we never see your card details)
• Images: Files you upload for conversion are processed and then immediately deleted

b) Automatically Collected Information

• IP Address: Used for rate limiting and security
• Usage Data: Number of conversions, conversion settings used
• Browser/Device: User agent for service optimization

2. How We Use Your Information

We use your information to:

• Provide and improve our conversion services
• Process payments and manage Pro subscriptions
• Enforce rate limits and prevent abuse
• Send service-related emails (magic links, receipts, API keys)
• Analyze usage patterns to improve the service

3. Data Storage & Retention

a) Uploaded Images

Your images are immediately deleted after conversion. We do not store, view, or retain any uploaded images.

b) Account Data

• Email addresses are stored until you request deletion
• Conversion logs are retained for 30 days for rate limiting
• Payment records are retained as required by law

c) Database Location

Your data is stored securely in databases hosted within the European Union.

4. Data Sharing

We do not sell your personal data. We only share data with:

• Paddle: Payment processing (encrypted, PCI compliant)
• PostHog: Product analytics — page views and anonymized usage events to understand how the service is used and improve it
• Service Providers: Hosting and infrastructure (Railway)

5. Your GDPR Rights

Under GDPR, you have the right to:

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your account and data
• Portability: Receive your data in a structured format
• Objection: Object to processing of your data

To exercise these rights, contact us at: support@image2vector.app

6. Cookies

We use essential cookies for:

• Authentication (keeping you logged in)
• Rate limiting (preventing abuse)
• Service functionality (conversion settings)

We also use first-party analytics cookies set by PostHog to measure page views and product usage. These are not used for advertising and do not identify you personally unless you sign in.

7. Security

We implement security measures including:

• HTTPS encryption for all data transmission
• Secure password/token generation
• Regular security updates
• Access controls and authentication

8. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect data from children.

9. International Data Transfers

Your data is processed and stored within the EU. If transferred outside the EU, we ensure adequate protection measures are in place.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

11. Contact Us

If you have questions about this privacy policy or your data, please contact:

• Email: support@image2vector.app
• Website: https://image2vector.app